ru en

Часто задаваемые вопросы


ABOUT STORE

Each, for the first time to visit our store, more wary of product whose value, in retail stores, much higher. There is nothing surprising in this price difference. We have our representatives in the anti-virus companies, who we get the keys at prices for resellers and sell them with the minimum wrap, we can say for the price the manufacturer. Also, most antivirus companies regularly conduct promotions in different countries, where for a purely symbolic price to sell their antivirus solutions. All of these keys are legal and do not limit the functionality. With regard to key corporations Microsoft - they are all obtained through paid subscriptions for software developers, as well as students (MSDN, DreamSpark). Ie they are intended for testers and software developers, thus no different from those keys that you purchase in the official Microsoft product, except for lack of documentation. It gives us a low cost and high quality of our product. Also, we can not say that we are an online store, so we have no need to lease premises. Due to this, the products become cheaper. In addition, the purchased goods, you can just download via the Internet, eliminating the payment delivery.

No. With key test is impossible to pass because the required documents for their purchase. The most optimal to use them on their home PC.

For us - for more than six years of work, tens of thousands of goods sold, more than 6,000 user reviews (99% of the positive), qualified support staff. To deceive someone or write reviews themselves - not in our interests.

Our online shop is open since 2014, but this is not the first project, which was launched on the Internet under our control. One of our first projects is called GOLD-NM.ru, the start of the project was in 2009 and he continues to work to this day. For several years, we have tried to carry out high-quality customer service, which must be licensed software, which gives us the opportunity to develop existing projects and create similar, with even better customer service structure.

When you purchase through the store the goods delivery is carried out automatically via Digiseller service, our site can not interfere with this process. In addition, our reputation does not allow us to do business in good faith.

MAKING A PURCHASE

The product is sold without the direct involvement of personnel Gold-nm, payment goes through ottdelny resource Oplata.info, so purchase \ sale completely an automated and thanks to this almost all goods come   with instant delivery for one minute.

In order to get a discount on the goods we purchase licensed products and save up balls, look up table discounts you can always online in the discount section or for a direct link gold-nm.biz/skidki

Microsoft License keys that we sell completely good and no otlichayuts¤ from those you can buy on the official site of Microsoft, find information about checking the authenticity of a key, you can click on the link below https://support.microsoft.com/ru-ru/help/15087/windows-genuine

Yes, stocks have always respected you for buyers in can always keep abreast of new shares http://gold-nm.biz/catalog/aktsii-magazina

Yes, to pay PayPal you will need to write to the postmaster support@gold-nm.ru

For a start would like to inform you that we are working through Digiseller service (Oplata.info) Proceeds from the sale of goods coming to our personal account only after you complete your payment and get paid for your goods through the service Oplata.Info (http://www.oplata.info). Daylight Oplata.Info service and receipt of the goods are made automatically after completion of payment. If you have not received the goods, and the funds have been debited from your account (account), go to oplata.info (especially important for buyers who pay for goods using Qiwi). Maybe you just need to confirm the payment of the goods. In the event of you with getting the goods on this service, please contact technical support (support@digiseller.ru). In the letter, be sure to tell them the details of your payment and email, which is used during payment.

Most likely you have booked the goods, which remained the last. Now it within 1-2 hours will be available to complete the payment to you. In this case, within the specified time, you need to go to the "My Purchases", where to find the goods and confirm the payment or complete payment before the end.

Unfortunately this is not possible because category of our products - digital products that are sold in one hand. Ie when you buy the buyer receives a personal key, which only needs to know he is no more. If we are in such a way to make you an exchange key to a new position - the key that you have seen, we have to do to remove, and, you guessed it, we ponesёm unnecessary losses. So be careful when choosing and purchasing the goods you choose and remember that if you have noticed that after purchase purchased the wrong key - we will not exchange it!

Yes, any payment by bank cards Visa or MasterCard is possible, regardless of the currency in which your Card is denominated and in which country you live. For payment you must click on the "Pay / receive", located at the bottom of the page describing the product. In the pop up list of ways to choose "Credit Card" payment, enter the E-mail, click "Next". On the next page (robokassa) Press the "Go to payment". You will find yourself on the page of payment platezh.ru Internet terminal. For successful payment you will need to register on this site (or to enter a login and password if you are already registered earlier), and then follow the step by step instructions for payment.

Yes, you can. The key verification and passes you will be able to enjoy a full, clean and 100% licensed Windows.

LIABILITIES

I would like to inform you that once this happens very rarely, and usually the reason lies not in the vein. But in any case, to start carefully read the description of the goods purchased by you, maybe you have not fulfilled one of the conditions of which it will be discussed. If you think you have done everything correctly - please contact our Help Desk through our feedback form (the "Contacts" menu) or unsubscribe to our e-mail support@gold-nm.ru, be sure to include:
For Microsoft Windows XP key - Windows Vista - Windows 7: - The purchase invoice number (you can see in the section "My Purchases"); - 3 screenshots: input box key by key, the window after entering the key (with an error), the window "Properties" of the computer.
key to Microsoft Windows 8 - Windows 8.1 - Windows 10: - The purchase invoice number (you can see in the section "My Purchases"); - 4 screenshots: input box key by key, the window after entering the key (with an error), the window by clicking on the "Error Information" (appears after you enter the key, and an error occurs), and the window "Properties" of the computer
For Microsoft Office key: - The purchase invoice number (you can see in the section "My Purchases"); - 2 screenshots: input box key box after entering the key (with an error); - For information on distribution (if possible, a link to it). If you downloaded a torrent - link to the torrent;
key under the Anti :: - The purchase invoice number (you can see in the section "My Purchases"); - The exact version of the antivirus; - The link downloads an image; - Screenshot after entering the key (with an error).
key under the file-sharing services :: - The purchase invoice number (you can see in the section "My Purchases"); - Screenshot after entering the key (with an error).
Screenshots sent in formats .jpg, .gif, .png, .bmp, put them in a Word document or archive is not necessary! When sending your request E-mail necessarily indicate the one that was specified when purchasing goods. The answer will come on him. The maximum waiting time for a solution to your problem - 3 days (in some cases the decision period may be more about this, you will be notified in advance). No need to write to us every hour of your problem - it will not be solved by this. We see all of your messages and solve them in a queue, ie in the order received.
Update: If the warranty on your purchase has expired - the question will not be considered. Also, such issues are not solved in the "Correspondence with the seller" on Oplata.info service and can not be solved ICQ, Be sure to include: For Microsoft Windows XP key - Windows Vista - Windows 7: - The purchase invoice number (you can see in the section "My Purchases"); - 3 screenshots: input box key by key, the window after entering the key (with an error), the window "Properties" of the computer. For Microsoft Windows 8 Key - Wind

No. The golden rule of our shop - "one key in one hand." An exception may be multi-keys for Microsoft products. For these keys, we strictly control the number of sales.

We guarantee the uniqueness and authenticity of the key selling us. At codes for file sharing and antivirus we give a guarantee equal to our stated duration of the key, with the date of purchase. On keys Microsoft warranty is 12 months from the date of purchase. The term of the guarantee will also be duplicated under the keys that you purchased. Note. 1. The warranty on replacement product stops with the guarantee of the main purchase. In this regard, the seller is entitled to give the customer the key for less than the core, under the condition that the work is not completed key before the date to which was to work out the key of the original purchase. 2. It should be noted that the conditions exist for a denial of service and removal of the guarantee obligations of the seller: Providing false information to purchase Trying to deceive the seller, giving a work item for the non-working. Failure to use the rules - to set a larger number of PCs than those specified in the description, etc. The warranty period at the time of treatment has already expired If the buyer has filed a warranty case in the support and assistance after he claims that the product is not defective - the goods will be checked and force the store if it is functional - it implies the automatic cancellation of the guarantee. Repeated request to not working key that has already been replaced.

That's right. Boxed keys for Microsoft undated. We sell keys, which are intended for software developers. There is no difference between them, except for the fact that our keys do not have complete papers and documentation, as well as running a certain period (usually at least 3 years)

We hasten to please you that this is not so. We declare it, because Practice shows that our keys work for a long time, but our suppliers provide its guarantee, from which repel us. But! Let's just for a moment that the key will last exactly 12 months. So, on the amount that can be requested to purchase 14 key official store Microsoft (http://www.microsoftstore.ru) for the activation key Microsoft Windows 10 Professional with us. For example, they have worked for 12 months (which is excluded in advance, since the period of the work will be much more), you will get a total of 14 years to use the licensed system. Think, and whether you need to use this system a long period of time? After a few years will come other, more sophisticated systems of Windows and the official key you will no longer be needed, but upgraded to the next release of the system and is usually obtained with keys purchased from us. It turns out that part of the money paid for the official key wasted. You can also see an example with actual Microsoft Office 2016 ProPlus. Official Store 30099 RUB requests, we can also be purchased at the total of 19 keys, and even if one will last 12 months, the result will be 19 years old to use the license Office. Therefore, we can safely say that Microsoft buy keys at us - book!

To help you know exactly the warranty on the purchased key - just go to Oplata.info and find you are interested in purchasing. Under Set the key you bought the warranty.

To begin with I would like to assure you that our way - 100% original image from MSDN (http://ru.wikipedia.org/wiki/Microsoft_Developer_Network). These images are available for download only those who have a paid subscription, the image downloaded from the MSDN us personally. So you can not worry about its performance and originality. For especially the doubters, we specifically laid checksums to verify their might. Why are we so recommend it? Many of our customers by establishing a regular assembly of any ZverDVD or downloading the Windows version from a torrent, where "Kulibins" has already climbed in, convinced that putting the original image. And when you enter key can commenced because of this problem. Of course, this does not mean that you have to set our image, enter the key, and you can try on your system. If you have any problems you can be sure - our tech support will always help you!